CONTINUOUS IMPROVEMENT & INNOVATION

OUR STORY

Christine Miles, a professional with 30 years experience working in the field of business and behavioral psychology, and John Geraci, West Point graduate and operating executive of over 35 years, met at a seminar. 

Their strong beliefs about the potential of people and organizations inspired them to work together.  Facing their own struggles – internally and with customers – they realized that communication has shifted dramatically in this fast-paced world and they went on a journey of discovery.

At CI², Continuous Improvement & Innovation, we know that living and achieving in the age of digital disruption makes leadership and selling environments extremely challenging; the need to pivot and change quickly is paramount.  Gleaning from a 3 year research project on macro trends, neuroscience, and behavioral economics, we recognize two core principles consistently trigger enhanced performance:

“slow down to speed up” and “small nudges have a huge effect”.

Our programs expand the human skills of leadership and sales as real differentiators. Nudge practitioners influence their customers and their process; key projects and business outcomes skyrocket. Increased revenue, increased profit and margin with reduced costs, harnessing employee engagement, and delighting customers is our hallmark.

These all lead to Shareholder Value. Simple but powerful.

We are the Human Side of Digital Disruption

MEET OUR

EXECUTIVE TEAM

Christine Miles
Co-Founder and Chief Architect of CI²
Christine Miles

For the past two decades, Christine has been a Leadership and Organizational Development specialist. She  believes that the ability to influence and communicate in a way that inspires others is the key to business and personal success. Driven by a curiosity to understand what makes people tick and a desire to help others achieve maximum potential, she has devoted her career to helping people find ways to leverage their talents. 

 

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JOHN GERACI
Co-Founder and President of CI²
JOHN GERACI

John Geraci is an Author, Co-Founder and President of CI Squared. He has worked with high-tech companies, sharing the knowledge he has from his successes and failures and helping people unlock their potential. Along the way, he has continued to learn from these smart customers, while getting extreme satisfaction from his biggest why: helping others grow and achieve.

 

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Sarah Hopkins
Director of Business Development & Customer Engagement
Sarah Hopkins

With a Fine Arts degree from Union College, one might wonder how I ended up here. Well it’s all about PEOPLE: people give to people, people learn from people and people buy from people. Simply put, my why is FOSTER…fostering relationships with people to take action in business and at home.

 

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Madelyn Geyer
Customer Advocate, Story Coach & Trainer
Madelyn Geyer

Why do I do what I do? I love to share; share my experiences, my passions, and my knowledge.  Growing up in a family that treasures and appreciates the Arts ignited a fire in me to tell stories.

 

  

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Sarah Dickinson
Story Coach & Customer Advocate
Sarah Dickinson

My work encompasses both of my passions: service and driving real outcomes for growth. My Psychology degree from Millersville University of Pennsylvania was perfect for fulfilling my desire to help others get results.

 

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Interested in working with us? Explore our workshops!