CI Squared LLC Adds David Lynn as Managing Partner

CI Squared, LLC, a communications consulting and training firm focused on improving customer engagement, today announced the addition of David Lynn to its leadership team.
We’re Worse at Listening Than We Realize

In one survey, 96 percent of respondents said they were always or sometimes good listeners, yet another study shows we retain only about 50% of what people say to us.
What’s Your Listening Style?

Recognizing when to shift out of our habitual styles and consciously apply alternative styles of listening and responding may allow for more effective and meaningful interactions.
Different types of Business storytelling and when to use them

Steve Jobs famously used the 3 step approach of business storytelling which is also used in Hollywood.
Storytelling In Business: How To Create Engaging Stories

Accomplished leaders employ storytelling to improve interpersonal relationships, communicate strategy and build culture.
10 Best Books for Learning the Art of Business Storytelling

Stories help our brains make sense of the world. Give us three objects or pieces of information, and we will create a story about what they mean.
Business Storytelling For Dummies Cheat Sheet

Successful businesses have discovered the power of storytelling and its ability to affect the bottom line.
How to become a better listener, according to science

High-quality listening is an underrated ability. How well and frequently you listen to others is a better predictor of your leadership potential than your actual intelligence or personality.